At-con pre-reg con-firmations?

[jere7my.livejournal.com]

For those of us who pre-registered for Arisia 2013 at the con, does anyone know when (or if) we should expect an email confirmation? Thankee!

Comments

[ron_newman]

I don't remember ever getting such an e-mail when I pre-registered last year. I held onto my paper receipt and brought it to this year's con (though I never needed to actually show it).

[jere7my.livejournal.com]

I thought I'd registered at the con in 2011, but they didn't have a record of it, and there was nothing in my email about it, so I paid at the door this year. If I have an email confirmation, I can call home and ask my wife to check my computer if the situation arises again.

I'm more than willing to believe I flaked and forgot to register last year, but I'm hanging on to my paper receipt for 2013. :)

[(Anonymous)]

I earned a comp registration last year, and received a confirmation email in early August.

[nchanter.livejournal.com]

No e-mail confirmation for at-con year-ahead registrations. The system was not hooked up to the interent when the registration was processed, and those e-mails are generated upon processing.

-Kris "Nchanter" Snyder
Head of Registration, Arisia '09-'12

[jere7my.livejournal.com]

Aha, thanks!

I'd recommend either a) finding a way to send the confirmations out as a batch after the con, or b) making sure people know they need to hang on to their paper receipt for a year. As it is now, if there's a problem with a registration, there's no way to know until you get to next year's con, and anyone who paid cash could be out of luck.

Can we email reg@arisia.org for individual confirmations?

[nchanter.livejournal.com]

You can log into your registration account at http://arisia.stonekeep.com to confirm your registration. Information on how to do that can be found at http://2012.arisia.org/regFAQ

[ron_newman]

Thanks! I never knew this existed, as I've always registered at-con. Since I never explicitly signed up for such an account, I wonder what my password might be?

[nchanter.livejournal.com]

Please read the above linked FAQ. It will tell you to do a "forgot password" which will reset the password on your account.

[jadasc.livejournal.com]

Edited: Not necessary.

[ron_newman]

Since I have no idea what password might have been assigned to me, I tried to reset it. I got this in response, and don't understand what it means:

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.Exception: No such template 'Reminder-1' found for event 24

followed by a really long stack trace that I'm not going to paste in here.

[nchanter.livejournal.com]

Try Again Now.

[ron_newman]

Much better now.

The reset password ended up in my Junk folder, but that's Apple Mail's fault, not yours.

[wildcard9.livejournal.com]

I want to second the thanks for this post. I never knew about this either and find it VERY useful. This is a great way to double check myself if I remembered to register while at the con or not (there have been a few years where I caught them just as they were about to shut down due to my swiss-cheese memory :)

[jere7my.livejournal.com]

Brilliant! Thank you — that's a good system. (Does "Adult YA" mean adult/young adult?) If you guys ever get the reg forms reprinted, those instructions might be a good thing to print at the bottom, since the site is really extremely handy.

[nchanter.livejournal.com]

"Adult YA" means "Adult Year-Ahead" (purchased at the previous con)