Room assignment troubles
Dec. 13th, 2004 01:35 pmEdit: Thank you for your advice. I emailed the innkeeper again. She got back to me right away (I guess I was just unlucky before) and it sounds like I am being moved to a Standard Double in the Quiet Block.
I made a reservation for a room several weeks ago by printing out, filling in, and mailing a hotel form from the Arisia website. Because I'm sharing a room with 5 other people, I requested a Delux Double or as a second choice, a Standard double. Last week, I received an email from the Park Plaza confirming my reservation for a Queen room. I assumed that some sort of data entry mistake had been made and emailed the Arisia innkeeper about the problem. I just received an email back from her telling me to reserve a room *now*, because Delux Doubles were sold out a while ago and there are only a few Standard Doubles left.
Perhaps I'm incredibly confused, but - it seems like she thinks I haven't made a reservation yet, instead of what's happened, which is that somehow between my sending in the form and the hotel sending me a confirmation, the room type got switched. What should I do?
I've removed my confirmation number, but otherwise: ( My correspondence thus far )
I made a reservation for a room several weeks ago by printing out, filling in, and mailing a hotel form from the Arisia website. Because I'm sharing a room with 5 other people, I requested a Delux Double or as a second choice, a Standard double. Last week, I received an email from the Park Plaza confirming my reservation for a Queen room. I assumed that some sort of data entry mistake had been made and emailed the Arisia innkeeper about the problem. I just received an email back from her telling me to reserve a room *now*, because Delux Doubles were sold out a while ago and there are only a few Standard Doubles left.
Perhaps I'm incredibly confused, but - it seems like she thinks I haven't made a reservation yet, instead of what's happened, which is that somehow between my sending in the form and the hotel sending me a confirmation, the room type got switched. What should I do?
I've removed my confirmation number, but otherwise: ( My correspondence thus far )